Settings — General

Navigate to: Settings > General tab

This tab lets administrators configure the organization's basic information and regional settings.

Configure your organization's basic information and regional preferences.

Organization Information

Field	Description
Organization Name	Your company name
Industry	Industry sector: Manufacturing, Healthcare, Automotive, Food & Beverage, Pharmaceuticals, Construction, Electronics, Aerospace, Chemicals, Energy, Logistics, Services, or Other
Company Size	Number of employees: 1--10, 11--50, 51--200, 201--500, 501+

Regional Settings

Field	Description
Language	Interface language (English, Thai)
Timezone	Primary timezone for date/time display (e.g., UTC, Asia/Bangkok, America/New_York)
Date Format	How dates are displayed: YYYY-MM-DD, DD/MM/YYYY, or MM/DD/YYYY
Number Format	Number formatting locale (e.g., en-US for 1,000.00 or th-TH for 1.000,00)
Currency	Default currency: USD, THB, EUR, GBP, JPY, or CNY

Module Settings

Field	Description
Default Response SLA (Days)	Default SLA for complaint response time (1--365 days)
Default Review Frequency	How often documents/processes should be reviewed: Quarterly, Semi-Annual, Annual, or Ad Hoc
Auto-Populate Lookback (Months)	How many months of data to pull for management review inputs (1--24 months)

WARNING

Only users with the Admin role can modify General settings. Other users will see these fields as read-only with a notice.

Click "Save" to apply changes.