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Document Control

The Document Control module manages all controlled documents in your QMS — from quality manuals and procedures to work instructions, forms, and templates.

Document list
The document control list showing all controlled documents with status, type, and version

Sidebar location: Core Quality > Documents

Document List

The list view shows all documents in your organization with the following columns:

ColumnDescription
CodeUnique document identifier (e.g., "QP-001")
TitleDocument name (clickable — opens the detail page)
TypeDocument classification badge
VersionCurrent version number
StatusCurrent workflow status
ActionsView, Edit, Delete buttons

List Metrics (Top of Page)

Three summary cards above the table:

  • Total Documents — Count of all active documents
  • Pending Approvals — Documents awaiting review or approval
  • Due for Review — Documents that have not been reviewed in over 12 months

Filters

Use the filter dropdowns above the table to narrow results:

  • Document Type — Filter by type (e.g., Quality Procedure, SOP, Work Instruction)
  • Status — Filter by status (Draft, Pending Review, Approved, Rejected, Obsolete)

Creating a New Document

  1. Click the "New Document" button (top-right of the list page)
  2. Fill in the document form:

Basic Information:

FieldDescriptionRequired
TitleDocument title (max 300 characters)Yes
CodeDocument code/number (max 20 characters, e.g., "QP-001")No
TypeSelect the document type (see Appendix B)Yes

Classification:

FieldDescriptionRequired
CategorySelect a category (configured by your admin in Settings)No
ProcessLink to a business processNo

Approval Chain:

FieldDescriptionRequired
ReviewerTeam member responsible for reviewingNo
ApproverTeam member responsible for final approvalNo

Content:

FieldDescriptionRequired
DescriptionDocument description or abstract (max 2000 characters)No

File Attachment:

FieldDescriptionRequired
FileUpload the document file. Accepted formats: PDF, DOC, DOCX, XLS, XLSX, PNG, JPG, CSV. Max size: 10 MB.No

Additional Details:

FieldDescriptionRequired
Primary ScopeWhat area of the QMS this document coversNo
Retention PeriodHow long the document must be retainedNo
ConfidentialityAccess level: Public, Internal, Confidential, or RestrictedNo
Applicable StandardsRelated standards (e.g., "ISO 9001:2015 Clause 7.5")No
  1. Click "Create Document" to save

Document Approval Workflow

Every document follows a lifecycle workflow:

Draft  →  Pending Review  →  Approved  →  Obsolete
                           ↘  Rejected (returns to Draft)
StatusDescription
DraftDocument is being prepared. Only the creator and editors can modify it.
Pending ReviewDocument has been submitted for review. The assigned reviewer and approver are notified.
ApprovedDocument has been reviewed and approved. It is now the current effective version.
RejectedDocument was not approved. It returns to Draft status with reviewer comments for revision.
ObsoleteDocument is no longer in effect. It remains in the system for historical reference but is clearly marked as obsolete.

To submit a document for review:

  1. Open the document detail page
  2. Click the approval action button (e.g., "Submit for Review")
  3. The document status changes to Pending Review and reviewers/approvers are notified

To approve or reject:

  1. Open the document (you must be the assigned reviewer or approver)
  2. Review the document content and attached file
  3. Click "Approve" or "Reject" (with comments if rejecting)

Document Detail Page

The detail page shows comprehensive information organized in tabs:

TabContent
OverviewDocument metadata, approval chain, current status, description
VersionsVersion history — see all previous versions, download any version, compare changes
Approval HistoryFull record of all approval actions (who approved/rejected, when, comments)
Audit TrailField-level change history showing every modification made to this document

Uploading a New Version

  1. Open the document detail page
  2. Click "Upload New Version"
  3. Select the new file
  4. The version number increments automatically
  5. The document returns to Draft status for the new version to go through the approval cycle

Editing a Document

  1. From the list page, click the Edit button on the document row, or
  2. From the detail page, click "Edit" in the page header
  3. Modify any fields
  4. Click "Save Changes"

TIP

Only documents in Draft or Rejected status can be edited. Approved documents must have a new version uploaded.

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